ColdWatch

SMS INFORMATION

SMS Alert Consent

How ColdWatch SMS alert enrollment works

About ColdWatch SMS alerts

ColdWatch sends operational temperature-monitoring SMS alerts. When a monitored location opens a temperature alert, stays active, or recovers, ColdWatch can notify you by text message.

  • SMS enrollment is optional.
  • Enrollment happens only inside an authenticated ColdWatch account. There is no way to enroll from this page or any public page.
  • Verifying ownership of a phone number does not by itself grant SMS consent.
  • You must explicitly opt in to receive SMS alerts.
  • The consent checkbox starts unchecked.
  • The “Opt in to SMS alerts” action is unavailable until you check that box.
  • After you give consent, SMS is separately enabled for the specific site and contact subscriptions you choose.
  • Message frequency varies based on real alert conditions.
  • Message and data rates may apply.
  • Reply STOP to opt out at any time.
  • Reply HELP for help.
  • Your consent is not a condition of purchase.

These are operational monitoring notifications, not marketing messages.

How enrollment works

  1. You sign in to ColdWatch.
  2. You open Notifications and manage a contact.
  3. You verify ownership of a phone number.
  4. Verification alone does not grant SMS consent.
  5. You review the SMS disclosure.
  6. You explicitly check the initially-unchecked consent checkbox.
  7. You click “Opt in to SMS alerts.”
  8. You separately enable SMS for the site subscriptions you select.
  9. You can later revoke consent in the same authenticated interface.

Pre-consent evidence

ColdWatch Notifications screen showing a verified phone number with no active SMS consent, an initially-unchecked consent checkbox, the full SMS disclosure (variable message frequency, message and data rates may apply, reply STOP to opt out, reply HELP for help, Privacy and Terms links), a disabled Opt-in action, and site SMS unavailable without active consent.
Before consent: a verified phone with no active consent. The consent checkbox is initially unchecked, the full SMS disclosure is shown (variable frequency; message and data rates may apply; reply STOP to opt out; reply HELP for help; Privacy and Terms links), the Opt-in action is disabled until affirmative consent, and site-level SMS is unavailable without active consent.

Post-consent evidence

ColdWatch Notifications screen showing a verified phone number with active SMS consent, a Revoke SMS consent control, and site-level SMS eligibility now available after consent.
After consent: the same verified phone now shows active SMS consent, a Revoke SMS consent control is available, and site-level SMS eligibility becomes available after consent.

Compliance note

This page documents ColdWatch's SMS consent process for compliance and carrier review. SMS enrollment itself is available only to authenticated ColdWatch users.

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